Who we are
BokkieLam is a small personalised and handmade products business based in George, Western Cape, South Africa. Our website address is www.bokkielam.co.za.
Information we collect
When you contact BokkieLam through WhatsApp or other contact methods, you may provide personal information such as your name, contact details and information required to complete your order, including names or wording to be used on personalised products.
We only collect information that is reasonably necessary to respond to enquiries, prepare personalised orders and communicate with our customers.
How we use your information
Your information may be used to communicate with you about your enquiry or order, create and complete personalised products, arrange collection or delivery, and provide customer service.
BokkieLam does not sell your personal information to third parties.
WhatsApp and external services
Our website contains links that allow visitors to contact BokkieLam using WhatsApp. When you use WhatsApp or another external service, that service may process information according to its own privacy policy.
Cookies and website information
Like many websites, this website may use basic technical information or cookies required for the website to function correctly. WordPress, our hosting provider or installed website tools may also process limited technical information for security and website operation.
Protecting your information
We take reasonable steps to protect personal information and only keep it for as long as reasonably necessary for the purpose for which it was collected or as required by law.
Your rights
In accordance with South Africa’s Protection of Personal Information Act (POPIA), you may ask us what personal information we hold about you and request that inaccurate information be corrected or that information be deleted where applicable.
Contact
For privacy-related questions or requests, please contact BokkieLam through the contact details provided on our website.